Return Policy
We hope you love your purchase. But, we know sometimes shopping can be a doozy. If you aren't happy with your purchase, we will gladly accept a return within 21 days of the purchase date for exchange or store credit only. We do not issue refunds. All items must be unworn, unwashed, and in the original condition with tags attached. All returns must be examined and approved before processing the return. With that being said, please allow the time to do so. Any items with stains or odors will be rejected.
Please note, the original shipping costs are non-refundable, and we are not responsible for the return shipping costs. In addition, we are not responsible for any lost or stolen packages. Please make sure to get a tracking number with the carrier you choose to make your return.
All sale items, swimsuits, bodysuits, home goods, thrifted goods, and accessories (jewelry, hats, shoes, belts, handbags, scarves, hair clips, etc.) are final sale. We apologize for any inconvenience, but there will be no exceptions for these items.
Unfortunately, we do not accept online exchanges at this time due to limited inventory. However, if the item you are wanting is still available on our site, then you can place a new order once your return request has been approved.
Please note, the original shipping costs are non-refundable, and we are not responsible for the return shipping costs. In addition, we are not responsible for any lost or stolen packages. Please make sure to get a tracking number with the carrier you choose to make your return.
All sale items, swimsuits, bodysuits, home goods, thrifted goods, and accessories (jewelry, hats, shoes, belts, handbags, scarves, hair clips, etc.) are final sale. We apologize for any inconvenience, but there will be no exceptions for these items.
Unfortunately, we do not accept online exchanges at this time due to limited inventory. However, if the item you are wanting is still available on our site, then you can place a new order once your return request has been approved.
To initiate a return, please click this link--> https://millandgray.com/a/returns or contact us directly.
If you have any questions or concerns, please feel free to contact us.
Thank you for your love + support.